From Friday 15 May, the following will be allowed:
FAQs about what rules will be changing in NSW from Friday 15 May
- Outdoor gatherings of up to 10 people
- Cafes and restaurants can seat 10 patrons at any one time and continue to provide takeaway services
- Up to 5 visitors may visit another household at any one time
- Weddings can have up to 10 guests plus the celebrant and couple
- Indoor funerals can have up to 20 mourners and outdoor funerals up to 30
- Religious gatherings and places of worship can have up to 10 worshippers
- Outdoor playground and exercise equipment can be used with caution
- Outdoor pools will be open with restrictions.
What you can do and cant do
Businesses and employment
Financial help for individuals and households
National Cabinet's three step plan:
- Step 1 will focus on carefully reopening the economy, and giving Australians opportunities to return to work and social activities, including gatherings of up to 10 people, up to 5 visitors in the family home and some local and regional travel
- Step 2 builds on this with gatherings of up to 20, and more businesses reopening, including gyms, beauty services and entertainment venues like galleries and cinemas.
- Step 3 will see a transition to COVID safe ways of living and working, with gatherings of up to 100 people permitted. Arrangements under step 3 will be the ‘new normal’ while the virus remains a threat. International travel and mass gatherings over 100 people will remain restricted.
About the app
The COVIDSafe app is part of our work to slow the spread of COVID-19. Having confidence we can find and contain outbreaks quickly will mean governments can ease restrictions while still keeping Australians safe.
The new COVIDSafe app is completely voluntary. Downloading the app is something you can do to protect you, your family and friends and save the lives of other Australians. The more Australians connect to the COVIDSafe app, the quicker we can find the virus.
What COVIDSafe is for
The COVIDSafe app helps find close contacts of COVID-19 cases. The app helps state and territory health officials to quickly contact people who may have been exposed to COVID-19.
The COVIDSafe app speeds up the current manual process of finding people who have been in close contact with someone with COVID-19. This means you’ll be contacted more quickly if you are at risk. This reduces the chances of you passing on the virus to your family, friends and other people in the community.
State and territory health officials can only access app information if someone tests positive and agrees to the information in their phone being uploaded. The health officials can only use the app information to help alert those who may need to quarantine or get tested.
The COVIDSafe app is the only contact trace app approved by the Australian Government.
How COVIDSafe works
When you download the app you provide your name, mobile number, and postcode and select your age range (see Privacy
). You will receive a confirmation text message to complete installation. The system then creates a unique encrypted reference code just for you.
COVIDSafe recognises other devices with the COVIDSafe app installed and Bluetooth® enabled. When the app recognises another user, it notes the date, time, distance and duration of the contact and the other user’s reference code. The COVIDSafe app does not collect your location.
To be effective, you should have the COVIDSafe app running as you go about your daily business and come into contact with people. Users will receive daily notifications to ensure the COVIDSafe app is running.
The information is encrypted and that encrypted identifier is stored securely on your phone. Not even you can access it. The contact information stored in people’s mobiles is deleted on a 21-day rolling cycle. This period takes into account the COVID-19 incubation period and the time it takes to get tested. For more, see Privacy
When an app user tests positive for COVID-19
When someone is diagnosed with COVID-19, state and territory health officials will ask them or their parent/guardian who they have been in contact with. If they have the COVIDSafe app and provide their permission, the encrypted contact information from the app will be uploaded to a highly secure information storage system. State and territory health officials will then:
After the pandemic
- use the contacts captured by the app to support their usual contact tracing
- call people to let them or their parent/guardian know they may have been exposed
- offer advice on next steps, including:
- what to look out for
- when, how and where to get tested
- what to do to protect friends and family from exposure
- Health officials will not name the person who was infected.
At the end of the Australian COVID-19 pandemic, users will be prompted to delete the COVIDSafe app from their phone. This will delete all app information on a person’s phone. The information contained in the information storage system will also be destroyed at the end of the pandemic.
Deleting the COVIDSafe app
You can delete the COVIDSafe app from your phone at any time. This will delete all COVIDSafe app information from your phone. The information in the secure information storage system will not be deleted immediately. It will be destroyed at the end of the pandemic. If you would like your information deleted from the storage system sooner, you can complete our request data deletion form.
Your information and privacy is strictly protected.
A Privacy Impact Assessment was commissioned to ensure that privacy risks have been addressed. See the Privacy Impact Assessment Report
and our Agency Response
The Health Minister has issued a Determination under the Biosecurity Act
to protect people’s privacy and restrict access to information from the app. State and territory health authorities can access the information for contact tracing only. The only other access will be by the COVIDSafe Administrator to ensure the proper functioning, integrity and security of COVIDSafe, including to delete your registration information at your request. It will be a criminal offence to use any app data in any other way. The COVIDSafe app cannot be used to enforce quarantine or isolation restrictions, or any other laws.
The Australian Government has developed draft legislation to support the COVIDSafe app and ensure users’ privacy is protected. See the exposure draft of the Privacy Amendment (Public Health Contact Information) Bill 2020.