Water & Sewer

Hay Shire Council operates a waste water and sewerage scheme within Hay for sewerage disposal. Residences within the Shire are required to connect to these schemes where they are available. Only residences outside the designated areas are required to provide their own onsite sewerage management system.

Anyone wishing to connect a new service to the sewerage system or to the water system needs to complete an application form (forms below) and pay the relevant fees. For more information you can contact the Administration Office during normal business hours.

- Application Form to Connect to Sewerage System
- Application Form for New Water Connection

Septic Tanks

Installation of on-site sewage management systems requires approval from Council before installation. The type of system approved will be determined by the site (soil) conditions and any potential contamination issues.

On-site sewage management systems are subject to Council regulations which are designed to protect the public health as well as the environment.

More information on the installation and management of septic tanks can be obtained by contacting Council’s Planning Department during business hours on (02) 6990 1100 or click here if you would prefer to email your enquiry. The application form is included in the Section 68 Approval application form.

To access an easy guide for septic tank installation and owner maintenance click here.

Grey & Black Water
Grey water systems are permitted in areas that have a reticulated sewer system. The grey water system must be installed underground and must meet the Code of Practice adopted by the State Government.
Environmental Protection Authority (EPA) Requirements
Water and Wastewater schemes for Hay and South Hay are operated under two Environmental Protection Licences (No. 3237 for Water and No. 3520 for Wastewater), issued by EPA NSW.